The progress of a business depends upon the capital, land, machinery, labor and their proper placement. Human resource is considered as the most significant factor in any business set-up. The modern inventions have reduced the recruitment of the human resource, as it replaces the humans with machines and introduce new techniques to run the business efficiently.

Getting done your business by some outer source is in common practice at present and is due to the online facility given by internet web for being its part. If some part of the business is done by some online source, it will reduce the cost dramatically without compromising the quality and turnover. Recruitment procedure adds high costs to the businesses. The hiring and the training of the individuals for a certain job make the recruitment process hectic and time consuming. It is a costly procedure that leads to the wastage of the production factors and time resource as well. At that time, company needs to find a cost effective solution instead of recruiting and training the new employees. One alternative could be to get the company’s original workers’ willingness for extended job timings and work. If the workers show their consent to the management, it would be profitable for the company in all aspects i.e. the cost minimization, quality building, and standard stability. What if the workers do not show willingness? The company has to find another solution.

Now a day the most commonly used way for getting the extra work done is giving the responsibilities to the third party. That third party could be an online company or any real one. That third party is usually known as a managed services provider. Managed services provider works as a third party for other companies, they usually works with lots of companies at a single time to maintain their business as well as to get profit. Managed services provider mainly works on monthly packages and they get the monthly charges from the companies, to which they used to provide their services. More precisely we can say that they generate their income and profit from getting projects from other companies by providing their services in return.

Managed services provider majorly provides IT related services like technical assistance for any business, maintenance of their old data and making their backups, providence of full fledge security protection for their computer systems, designing and maintaining their websites, designing their logos for different products, server management, maintenance of customer's records, who have visited the website and found any query regarding any product, and lots of other IT related assistance.

Having enough expertise in the related area, these service providers are becoming the IT departments of some companies, as this leads the companies to minimize the costs of making its own IT department. Hence companies hired them as their IT department to mange whole IT needs efficiently.

Managed service provider has some advantages that help him to replace the idea of hiring new employees with its services. It is the best solution to cope up with the limitations of cost, time and space that instead of opening a new IT department get IT service done by any service provider. This method can prove to be the cost efficient and helps the company in saving time. It is basically a replacement of an employee by a whole organized system with providing deep guidance in case of any query. Their survival needs the trust based relationship with their customer companies, in order to maintain that customer and retain those companies, they offer highly productive, reliable and time saving work output.

From the above benefits it is shown that this is a good concept for all type of businesses, either any company follows it or not, and it seems to have growth in near future.